Shipping policy

Where we ship

We ship across India only. We do not ship internationally at this time.

Shipping charges

Order value	Charge
Below ₹999	₹60 flat
₹999 and above	Free

Charges are shown at checkout before you pay. All prices on this website are inclusive of applicable taxes.

Dispatch time

Orders are dispatched within 1–2 working days of payment being confirmed.

While we are accepting payment by UPI, an order is dispatched within 24 hours of the payment reaching us and being confirmed — not from when the order was placed. Orders that remain unpaid after 48 hours are cancelled automatically and the stock released.

We do not dispatch on Sundays or public holidays.

Delivery time

Delivery normally takes 3–7 working days from dispatch, depending on your location. Remote pin codes and the North East may take longer.

Estimates are not guarantees. Once a parcel is handed to the courier, its movement is in their hands, though we will always help you chase it.

Courier partners

We ship through Shiprocket and its partner couriers (Delhivery, Blue Dart, Ekart, XpressBees and others). The courier is chosen by serviceability for your pin code — you cannot select one.

Tracking

You will receive a tracking link by email and WhatsApp when your parcel is dispatched. Tracking can take up to 24 hours to begin updating.

Non-serviceable pin codes

If your pin code is not serviceable, we will contact you within one working day and refund the order in full.

Failed delivery and returned parcels

Couriers make up to three delivery attempts. If a parcel returns to us because the address was incomplete, nobody was available across all attempts, or delivery was refused, we will contact you. A re-dispatch is charged at actual courier cost. If you prefer a refund, we refund the order value less the outbound and return shipping actually incurred.

Please make sure your address and phone number are correct at checkout — this is the single most common cause of a failed delivery.

Damaged parcels

If your parcel arrives visibly damaged, please refuse it if you can, and in any case tell us within 48 hours with photographs. See our Refund and Cancellation Policy.